Strategic Waves — Behaviour Over Time
Six waves building across a five-year horizon — two resource conflicts, one critical enabling event. Click through each wave to see the full picture build up, from fixing the operational system to Blueprint growth outrunning base erosion.
This BOT chart is the output of working through the 7-step improvement method applied to a specific growth constraint. The waves correspond directly to the steps:
Step 1 (List symptoms) → base erosion line + flat new contract value. Step 2 (Measure) → Bootstrap CUSUM confirms stagnation pattern. Steps 3–4 (Root cause + constraint) → everything routes through the same people; no scalable operating model. Step 5 (Complete solution) → all six waves together are necessary and sufficient. Step 6 (PICK) → Wave 1 is Implement; Waves 5 and 6 are Challenge. Step 7 (PDSA) → Bootstrap CUSUM on new contract value at Year 3 is the pre-specified verdict.